Privacy Policy

Experience Health & Wellness Center ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website. This Privacy Policy explains what we collect, how we use it, and the choices you have.

This website policy is separate from the privacy of your medical records, which is governed by our HIPAA Notice of Privacy Practices and by applicable state and federal law.

Information we collect

We only collect information you choose to provide, such as when you request an appointment or reach out through a form. This may include:

• Your name and contact details, including email address and phone number
• Any information you include in a message to us, such as the reason for your visit
• Basic, non-identifying technical data your browser sends automatically, such as general location and the pages you view, used to keep the site working and secure

How we use your information

We use the information you provide to:

• Respond to your questions and schedule appointments
• Provide the care and services you request
• Improve our website and the way we communicate with you
• Meet our legal and professional obligations

We do not sell, rent, or trade your personal information, and we do not share it with third parties for their own marketing.

Text messaging (SMS)

If you check the text message consent box on one of our forms, you agree to receive appointment and care-related text messages from Experience Health & Wellness Center at the phone number you provide. Consent is not a condition of purchase or of receiving care, and you may decline and still book by phone or email.

Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP to any message, and reply HELP for help. We honor opt-out requests promptly.

We do not sell or share your mobile phone number or SMS consent with third parties or affiliates for their marketing or promotional purposes. Phone numbers collected for text messaging are used only by us to communicate with you about your appointments and care. If we use a messaging provider to help deliver these texts, they act on our behalf and are not permitted to use your information for their own purposes.

How we protect your information

We use reasonable physical, electronic, and administrative safeguards to protect the information we collect. Form submissions are transmitted over an encrypted connection. No method of transmission over the internet is completely secure, but we work to protect your information at every step.

Cookies and analytics

Like most websites, we may use cookies and similar technologies to understand how visitors use the site so we can improve it. You can set your browser to refuse cookies, though some parts of the site may not function as intended if you do.

Links to other websites

Our site may link to other websites for your convenience. Once you leave our site, we are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

Your choices

You may ask us to correct or delete the personal information you have provided, or to stop contacting you, at any time. To do so, contact us or call (239) 205-3700.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "last updated" date.

Contact us

If you have questions about this Privacy Policy, please contact us, call (239) 205-3700, or visit us at 2307 Sandoval Blvd, Suite 3, Cape Coral, FL 33991.